How To Shop at BebidaAbout Deliveries
Do Bebida deliver in my area?
Our delivery service covers most UAE residential addresses. To check whether we deliver in your area, please register and then visit the bebida homepage. In the event that we are unable to deliver to your address, a message will be shown to explain why.
What hours do you deliver?
At a time that suits you - and there are plenty of times to choose from!
You can usually have your shopping delivered between 9am and 7pm Saturday to Thursday. Our office is closed on Fridays.
Exact delivery times will be displayed when you book a delivery slot.
You can book an available delivery slot before you begin to place your order - this slot will be held for you for two hours while you shop.
What are the delivery charges?
There is no service charge for grocery deliveries, Bebida will deliver your goods at no charges.
How do you deliver?
Our experienced drivers will deliver your order using our specially fitted vans, ensuring your goods are kept at the correct temperature during transit.
The driver will bring the shopping to your door, where you will be asked to sign a delivery note
Who can sign for a delivery?
Anyone in the household over the age of 18 may sign for deliveries from Bebida.ae.
What happens if I am not in?
The driver will leave a card stating the date and time they called.
Please contact the number on the card to arrange a second delivery.
What is your returns policy?
If you are in any way dissatisfied with any of the goods that have been delivered, including unwanted substitutions, the driver will return those goods to the store and arrange for a refund to your payment card.
If you discover a problem after the driver has left you can contact Customer Services on 800 60 30 between 11am and 9pm Saturday to Thursday.
Alternatively you can complete our product query form where you can detail any issues with products you have received.
What if my delivery is late?
We try our very best to inform our customers of any potential delay as soon as possible. However, occasionally delays can occur which are often beyond our control.
You should receive a call to inform you about the late delivery. If for any reason you don't receive a call, please contact Customer Services on 800 60 30