Your Orders

How do I add to or amend my order?


How do I cancel my order?

You can cancel your order as long as you call us up to 9pm the day before your delivery date.

 

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My order history

Click on the 'My Account' link at the top of the page then click on 'Previous Orders'.

This will display the order history for your account.

On this page you can view orders that you are currently shopping, and orders you have checked out and are awaiting delivery.

If you want to view orders which you have already received just click on the '(show all orders)' link at the top of the page.

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How do I check my delivery time?

Click on the 'My Account' link at the top of the page and click on'Previous Orders' .

This will show you your order history for your account. Click on to see your order detils including your delivery time and date.

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How do I return products?

If you are in any way dissatisfied with any of the goods that have been delivered, including unwanted substitutions, the driver will return those goods to the store and arrange for a refund to your payment card. If you discover a problem after the driver has left you can contact Customer Services on 800 60 30 between 9am and 7pm Saturday to Thursday. Alternatively you can complete our product query form where you can detail any issues with products you have received.

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