Technical Help

I am having problems connecting to the site

Try connecting to another website. If you can’t then call your Internet Service Provider for assistance. If you are able to connect to other websites but not Bebida.ae, please check that you are typing in the correct address: http://www.Bebida.ae Please also ensure that you are not clicking on an out-of-date bookmark or favourite

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I am having problems registering

If you receive an error please pay attention to error message and try to enter correct data. If your receive the error "Your email address has already been registered", you are already a Bebida.ae customer. If you have forgotten your password please click 'Password forgotten? Click here.'.

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I am having problems adding / removing items from my basket

If you're having problems adding or removing items from your basket we would advise you to delete your temporary internet files. To do this in Internet Explorer on Windows simply select the tools option from your web browser. Then select internet options, click the button 'Delete Files' and press 'OK'. Also click on 'Settings' button next to the 'Delete Files' button and make sure 'Every visit to the page' is selected.

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I am having problems signing in to my account. I receive the error “ No match for E-Mail Address and/or Password.”

It means you are providing wrong information to login, If you have forgotten your password please click 'Password forgotten? Click here.'.

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When I try to sign in I get returned to the same page

When this happens you will need to verify that your browser is accepting cookies. To check this in Internet Explorer on Windows simply select the tools option from your web browser. Then select Internet options, go to the button called privacy, and ensure that your setting is set to 'Medium'.

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I am having problems accessing the checkout

When this happens you will need to check that you have the correct SSL settings. To do this in Internet Explorer on Windows click on the tools menu from your web browser, select Internet options, and then go to the button called advanced. From the details you are shown please ensure that all the SSL options are ticked

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Technical requirements

To use Bebida.ae, you will need one of the following browser versions or higher:

  • Microsoft Internet Explore 6.0
  • Netscape 7.0
  • Opera 8.5
  • AOL 9.0
  • Firefox 1.5

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